Terms of Service

Last updated: August 2026 · Draft — pending legal review

1. Who we are

TravelFit ("TravelFit," "we," "us," "our") operates a marketplace that connects travelers with gym day and week passes at partner fitness facilities in Thailand, Bangladesh, Indonesia, and Sri Lanka. By using wetravelfit.com (the "Site") or booking a pass through us, you agree to these Terms.

2. What TravelFit does — and doesn't — do

TravelFit is a booking marketplace. We are not a gym operator, and we do not own, run, staff, or manage any of the fitness facilities listed on the Site. Each gym is an independent business responsible for its own equipment, staff, facilities, safety standards, and legal compliance. TravelFit's role is to facilitate the booking and payment for access to these third-party facilities.

3. Eligibility

You must be at least 18 years old to book a pass through TravelFit, or have the consent of a parent or legal guardian where local law permits a younger age. You're responsible for ensuring you meet any health, age, or fitness requirements set by the individual gym you're visiting.

4. Bookings and pricing

• Passes are listed in GBP regardless of the local currency of the gym.
• Payment is collected in full at the time of booking via our payment provider (Stripe), supporting major cards, Apple Pay, and Google Pay.
• Your booking confirmation (a code or QR reference) must be presented at the gym's reception at the time of your visit.
• Prices reflect the gym's local walk-in rate converted to GBP plus TravelFit's service margin. Gym partners are paid their full local-equivalent rate regardless of the margin TravelFit applies on the traveler side.

5. Assumption of risk

Physical exercise carries inherent risk of injury. By booking and attending a session at a partner gym, you acknowledge and accept that risk. TravelFit is not responsible for injuries, accidents, loss, or damage that occur on a partner gym's premises or as a result of participating in classes, using equipment, or receiving coaching there. Each gym is independently responsible for the safety of its premises, equipment, and staff, and for carrying its own appropriate insurance.

6. Cancellations and refunds

See our Refund & Cancellation Policy for full details on how and when a booking can be cancelled or refunded.

7. Your conduct

You agree to follow the individual rules, dress code, and staff instructions of any gym you visit through TravelFit, and to treat gym staff, equipment, and other patrons respectfully. A gym may refuse entry or ask you to leave if you don't follow its house rules; this does not automatically entitle you to a refund from TravelFit unless the gym itself failed to honor a valid booking.

8. Limitation of liability

To the fullest extent permitted by law, TravelFit's liability to you is limited to the amount you paid for the specific booking in question. TravelFit is not liable for indirect, incidental, or consequential losses, including but not limited to injury, illness, lost belongings, or travel disruption connected to your visit to a partner gym.

9. Changes to these Terms

We may update these Terms from time to time, particularly as we move from preview to full launch. Material changes will be reflected with an updated "last updated" date above.

10. Governing law

These Terms are governed by the laws of England and Wales, without regard to conflict of law principles.

11. Contact

Questions about these Terms can be sent to hello@wetravelfit.com.